Hilary Estall MBCI, IRCA BCMS Lead Auditor

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I first became involved with management system standards in 1998 when I joined the British Standards Institution (BSI). With a previous career in banking behind me, my first area of work was to audit ISO 9001 in banks, insurance companies and other financial institutions. I soon became involved with developing standards in the legal sector (BARMARK and Lexcel) as well as industries such as Contact Centres. Life was never dull!

I became involved with business continuity through the development of BS 25999 Part 2 in 2007. Not only did I join the BSI Standards Technical Committee responsible for developing BS 25999 Parts 1 and 2, I also took on a new role responsible for developing BSI's own BC management system certification scheme, training auditors and obtaining UKAS accreditation for BSI, globally. During that time I joined the BCI and obtained the CBCI certificate.

Hilary EstallI remain a Committee Member of CAR/1 the British Standards Technical Committee for Business Continuity and Resilience and regularly attend the meetings which are convened to develop and review business continuity related standards and guidance documents. We are the UK's voice for all ISO 22301 and ISO 22313 related matters. I am a Member of the Business Continuity Institute (MBCI).

I set up Perpetual Solutions Limited when it became apparent that whilst there are many business continuity consultancies, there are very few in the position that I am, being able to offer support and guidance specifically about how to work towards ISO 22301 certification. This was also the prompter for me to write my book Business Continuity Management Systems; Implementation and certification to ISO 22301. As well as this, I wanted to use my knowledge and experience working in the legal services sector which I obtained whilst working for BSI. So, as well as offering business continuity services I am pleased to provide support and advice to barristers chambers and law firms at a time when the industry is seeing significant change.

Whatever the system, with my first hand experience of what auditors look for during an assessment and how to go about preparing for a third party audit, I believe I can offer real added value to organisations facing the challenges that standards can bring.

This is a very exciting time for me personally and also business management standards in general. You only have to look at the BCI website (www.thebci.org) or the CQI/IRCA website (http://www.quality.org) to see how much is riding on quality service and standards.

I look forward to working with you in the future to help you achieve your business goals and aspirations.

Contact us

For further information and advice on how Perpetual Solutions can help your organisation, please contact us at:

Mob: 07525 470589

Email: enquiries@pslinfo.co.uk


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